Thanks for considering us for your event!
Ordering Timeline
We ask for at least 14 days’ notice for event orders. If you’re working with a tighter timeline, reach out — we may be able to make it work.
Minimums
For catering pricing, we require a minimum head count of 20 guests. If you have fewer guests, you can place an order through our ordering site or send an email to catering@jennsbakeshop.com.
Payment
To reserve your date, we require a 50% deposit when you book. The remaining balance is due 7 days before your event. You'll receive an invoice to pay by credit card via Square.
Cancellations - We prep and source ingredients in advance, so this helps cover those costs.
Cancel 14+ days out: You’ll get a refund
Cancel 7–13 days out: 50% refund of the total
Cancel less than 7 days out: No refunds
Delivery & Pickup
Depending on your location, we may offer delivery for a fee. Otherwise, you're welcome to pick up your order from our home location in the Worthington area. We’ll confirm delivery or pickup timing when you book.
Allergens
All items are made in a home kitchen where wheat, dairy, eggs, peanuts, and tree nuts are used. While we do our best to avoid cross-contact, we can’t guarantee items are allergen-free.
Packaging
Items will not be individually packaged and will be delivered in bakery boxes. Individually packaged and labeled items must be requested and will include a fee.
Marketing Use
We’d love to feature your event in our marketing! Unless otherwise agreed, we may use photos of the goods or event setup for promotional purposes. We’re happy to tag or credit your venue in any posts. And please tag us on Socials! (@jennsbakeshop)
In Case Something Comes Up
If something unexpected happens (illness, weather, power outage, etc.) and we can’t fulfill your order, we’ll reach out as soon as possible to work through options or issue a refund.